At Maps of the Past, your satisfaction is our goal. Here's information about how we work.
We accept Visa, Mastercard, American Express, and Discover. You may send your credit card information via phone, fax or over the Internet.
Shipping and Handling
We offer shipping to the United States and its territories by UPS SurePost, UPS and US Postal Mail. Shipping charges are calculated by our web site software based on where your order will be shipped. Your shipping options and charges will be presented to you before your order is finalized.
We deliver your order as soon as practical. We will normally send your order to you in 1-2 business days unless there is a problem with your payment, in which case we will contact you to finalize the order.
Our business is operated from Texas. All orders which are to be shipped within Texas will automatically show sales tax in the total which is figured at 8.25%. If you are located outside of Texas and any sales taxes are applicable to your purchase, the tax amounts will be charged to you as a condition to shipment. All other orders are sales tax free.
Returns and Exchanges
We take our Reputation seriously so we have simplified our return and exchange policy
This is an explanation of our 60 day no hassle guarantee
We are shipping for free so we really can't expect you to return the whole map back to us for a problem. A photo shot of a damaged shipment is fine for a replacement.
In all other cases, except getting the wrong item, we would like you to send an envelope sized strip of the printed map to us.
We can then see what the damage or problem is without your going to the post office.
In the case of a wrong map being shipped a picture or at least the name of the map sent will help us fix the mistake for the person that got your map.
In order to get a credit or new map, contact us via email at firstname.lastname@example.org, or call or fax us, making sure to include identification of the item you purchased, including the order number and date.
Please state a reason for the problem. If you think the item was ugly, then tell us "I think it was ugly."
As soon as we get the email or notice, and if needed, the map strip we will credit your credit card in the amount previously charged and collected for the item. Please note that we do not cover the cost of return envelope shipping.
Credit Card Security & Privacy...
Our servers protect your information, once received, with the use of advanced encryption and firewall technology. We take reasonable and industry-standard precautions to ensure that your personal information, including credit card data, is safe within our system. All credit card numbers are encrypted in communications when your order is placed using 128 bit encryption. They are only decrypted after they reach our server computer. They are not held in clear text on any web site. Moreover, all credit card transactions and order fulfillments are handled by reputable third-party banking and distribution institutions, who are under strict obligations to take precautions to maintain all personal information private. Rest assured, we will take reasonable, industry-standard steps to maintain security.
Cookies are used on our website. The cookies are used only to keep track of the contents of your shopping cart once you have selected an item and to track your use of our site. This enables us to check-out your orders and to track user viewing in order to better serve you and provide more helpful and beneficial services and product offerings. We do not extract any individual-specific information from your computer, unless you choose to voluntarily communicate the information to us.
For our marketing purposes, we may use your customer information, but not your credit card data, to compile statistical and cumulative and summary sales information. In every event, however, we will never include any specific personal identity information in any materials made available to any outside third parties.
No Relationship or Endorsement
The suppliers to us of the products purchasable by you through this website are not recommended or endorsed by us and shall not be deemed so. Further, we do not have or assume any liability or responsibility, whatsoever, to anyone, for any such products or for any information or related matters stated on or obtained through this website as to the products or otherwise supplied to you with the products. You assume all risk of your use of any products you purchase here. The respective suppliers of the products accessible from or obtained through this website are independent of and have no relationship of partner, joint venturer, agent, principal, or other relationship or association with the website owner and operators.
Disclaimer and Limitation of Liability
We are not responsible or liable to you or any other user of our website, for any information, function, operation or other aspect of the website or its viewing or use, except as expressly stated herein. In these regards, you assume all risk of access, viewing and use of this site. This website, the content of this site, and the products that are available through this site are provided to you "AS IS" and without warranty, express or implied, of every kind or nature, including, without limitation, implied warranties of merchantability and fitness for a particular purpose or use; provided, however, to the extent, if any, that any of the products purchased on this website are warranted by our supplier, and such warranty is permissibly transferable to you, then you shall be entitled to the benefit of such warranty as against that supplier, but not as to us in any event. By your access and use of this website, you accept that you are made no representations or warranties, whatsoever, regarding the site, its contents, or products advertised on the site, except as expressly stated here. We, and our affiliates and agents, shall not be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) in excess of amounts received by us from you (if any), whether resulting from use or inability to use the website, the content of the website, or the products available on or through the website, whether based on warranty, contract, tort or any other legal theory, and whether or not we have been advised of the possibility of such damages.
In the event of any dispute between you and us, you expressly agree that exclusive jurisdiction, including personal jurisdiction, and venue shall be solely in the state or federal courts of Hays County, Texas.
Local Customs / Import Duties
If you are outside of the United States, you may be charged some import/customs duties by your Customs organisation. Please be aware that these charges, if they arise, are your responsibility . Please note that only residents of Texas, USA will be charged Sales Tax on their purchases.